:::note[Availability]
**Auto End Visit** — enabled per workspace, and per visit template.
Configured by a workspace administrator.
:::

If you forget to check out, or simply leave the customer's location, your
visit can end on its own instead of staying open indefinitely.

## Before you start

- This only applies to Check-in/Check-out visits, and only on the **mobile
  app** — it has no web equivalent.
- Your workspace and the visit's template must both have auto-end turned on.

## Steps

This flow runs automatically once you have an open visit — there is nothing
you need to start:

1. Once you check in, the app watches your distance from the customer's
   location in the background.
2. If you leave that area, you get a notification warning your visit will be
   auto-ended by a certain time.
3. If you're still there, choose **I'm still here** to push that deadline
   back. You can do this a limited number of times.
4. If the deadline passes, the app checks you out for you. The visit is
   marked unsuccessful and shows an **Auto Ended** badge.

## What can go wrong

**You are warned while you are still with the customer.** Choose **I'm still
here** to push the deadline back. There is a limit on how many times you can
do this.

**Your device is offline or dead when the grace period expires.** Auto-end
only works while the app can reach the network to submit the end. If your
device can't reach the network, the visit stays open until you check out
yourself.

## Related

- [Finish a visit](/field-app/finish-a-visit/)
- [Start a planned visit](/field-app/start-a-planned-visit/)